Residential, Commercial and New Construction

Emergency Service 365/24/7

(502) 276-2500

Everyone always ask us how we got our name. When you think of Cotton, you don't think of mechanical contracting. However, when Melissa Thomas, the President of Cotton Service Company, thinks of Cotton, she thinks of her Grandfather "Cotton".

So why did she name the company after her Grandfather? Cotton was an honest, hard working, kind man that often put others before himself. He took pride in his work and in his ability to help others. Cotton believed that if you do everything to the best of your ability and treat people right then you would do good by others. Melissa felt he possessed many of the qualities she would like to have in a business.


Company Profile

Angie's List Reviews


Quality means completing the job the right way the first time.

Not that we don't love seeing our customers, but we never want to hear that our services weren't adequate and a problem crept back up.

Our mission is to get the job done correctly the first time. We are in the business of selling and installing air conditioning and heating units, however we will never tell you that you need a new system if you don't.

We want General Contractors to send us a bid invite every time, so we always complete jobs on time and on budget. While meeting the expectations of the contract.


Melissa's Father has also owned and operated a local Mechanical Contracting Company, specializing in New Construction for over 40 years. She started working in his office, before opening her own business and feels his knowledge and expertise has helped her to manage and grow her own business. Melissa's husband, Greg is Cotton Service Company's General Manager and is very mechanically knowledgeable. 

How Did We Get Our Name?

Our Awards

Angie's List

Cotton Service Company has earned the Angie's List Super Service Award in 2012,2013,2014,2015,2016

Better Business Bureau

Cotton Service Company also has an A+ rating with the Better Business Bureau. You can look at our page by clicking here.


Cotton Service Company is a full-service Heating and Air Conditioning company specializing in all aspects of Heating, Air Conditioning, Ventilation, Refrigeration and Boilers for New Construction, Commercial, Residential and Multi-family housing.

We are a female owned and family operated company with years of experience in the mechanical industry. Cotton Service Company, LLC is fully licensed and insured. We service Residential Homes, Apartments and Commercial Businesses. We also work on Commercial/Industrial New Construction projects.

Over the years we have progressed in our success with professionalism, integrity, honesty and our dedication to taking pride in our workmanship. With dedication and confidence, we guarantee our workmanship and materials. 


Excellent service on all fronts! From the receptionist to the technicians, Cotton Service Company is top notch. They were at my house twice this year and, each time, I felt confident in their abilities. The techs were informative, keeping me informed about what the problem was, how each part works, and what I could expect. Prices are excellent! I can't recommend this company enough. Thank you! 
Melanie Orr

Louisville, KY

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For your convenience, we offer 24-hour emergency service and for your protection we are fully insured and have a staff made up of licensed and experienced technicians. If you are in need of emergency service please call (502) 276-2500 and push 2, leave a message and our on call technician will return your call shortly.


Heating, Air Conditioning, Ventilation, Refrigeration and Boilers

Heating And Air Conditioning